• Cancellations must be made at least 3 days prior to arrival in order to avoid a full stay penalty, but not to exceed 3 nights room & tax. For example, a cancellation penalty for a 2 night stay will be 2 nights room and tax. A cancellation penalty for a 5 night stay will be 3 nights room and tax. **Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9).**

• All guests in room must be 18 years are older unless parent/legal guardian is staying in the same room.

• Displayed rate reflects discount on promotional bookings.

• Check-in begins at 3pm, Check-out no later than 11am.

• Room occupancy is recommended not to exceed two persons unless booking our suites. Each additional guest is $25 per night using existing bedding – roll a way beds are not provided. Because of the historic nature of South Beach hotels, most of the rooms are smaller than the average room, therefore not conducive to quad occupancy.

• Valet parking is $32 to $35 nightly – we advise against renting a car since all our hotels are centrally located.

• A mandatory daily resort fee of $18.00 (subject to applicable lodging tax) will be added to the guest room account and includes the following: High speed internet access, incoming faxes, local calls, happy hour nightly and MIA airport pick-up.

• Credit card required for check-in, no cash deposits accepted. We will authorize your credit card at check in for up to $100 per stay in addition to nightly room rate. We HIGHLY discourage the use of a check cards or debit card. Your issuing bank may not release authorization hold for up to 10 banking days.

• The credit card used to book the reservation must be presented at time of check-in, as well as the credit card holder.

• Sunbrite and Tradewinds require deposit of 25% upon booking and have a 7 day cancellation policy.

• Hostel rooms at Hollywood require guest to have out of state ID and onward travel papers.

Pet Policy

• We love pets so feel free to bring along your dog child! Pet must be accompanied and leashed at all times. Pets must be under 15 lbs only and fees do not apply to service animals.

Hotels with $250 deposit (refundable upon room inspection) + $25 per day fee (non-refundable):
Croydon / Tradewinds / Sunbrite / Sapphire / Riviera / Metropole / Lincoln Arms / Seaside / Beachside / Hollywood (except hostel side)

Hotels with $100 deposit (refundable upon room inspection) + $25 per day fee (non-refundable):
Catalina / Chesterfield / Shelley / Whitelaw / Chelsea

Hollywood: We accept nice dogs and cute cats! but ONLY in our private rooms and suites.
Policy and restrictions:
• Extra fee $15 per night
• Must be under 25lbs
• Must provide a $250 authorization with credit card
• Service dogs are free to stay
• Pets are not allowed on the bed sheets, they must have their own beds or blankets.