CONTACT US

For further assistance, please refer to the following contacts. Many of our staff speak additional languages other than English.  For your convenience, we have added this information next to each staff member:

RESERVATIONS/Inquiries for individual bookings
Open every day 7am to 11pm, Toll Free (877) 762.3477 x5001 or email us at Bookings
Fax (305) 535-9665

Travel Agents Book Here

Cancel Reservations

Cancellation Policy


For the below, our main number is 305.535.8284 with extensions listed. Our office hours are Monday-Friday 9am to 6pm. If the person you are contacting does not answer, typically they are offsite with clients. Please feel free to email, since most are connected via personal devices or fax us at 305-532-1156. We typically answer all requests within four hours outside of business hour.


Interested in working for us?
Browse our job listings here.


Guest Relations And Customer Service
Contact if you have a customer service issue or complaint.
Katrine Beltran, Guest Relations Manager, 305-964-0335 Dansk Espanol


Group, Corporate, Production and FIT Sales
Contact if you are looking to book a group five rooms or greater.
Sarianne Sanderson, Director of Corporate, Entertainment & Group Sales x3009 SuomiSouth Beach GroupFrancaisSouth Beach GroupSvenska
Fred Garcia, Sales Manager x3007 PortugueseSouth Beach GroupEspanol
Connie Gonzalez, Sales & Groups CoordinatorSouth Beach GroupEspanol
Manuel Hidalgo, Sales Coordinator Espanol


Special Events, Parties, Dj’s & Catering
Contact for any special requests involving use of our restaurants, bars and meeting space.
Fred Garcia, Sales Manager x3007 PortugueseSouth Beach GroupEspanol
Jessica Santiago, Vibe Manager x3016 Espanol
Tiffany Vinas, Special Events & Marketing Manager x3019 Espanol


PR/Media relations
Got a great idea – Contact Us!
Stephanie Balazs, Managing Partner


Social Media & E-Commerce & Internet
We sell it, package it, push it & fix it
Lauren Swerdloff, Director Online Image & E-Commerce Francais
Fabiola Lopez, Social Media Manager Espanol
Alex Guerrero, IT Director EspanolSouth Beach Group
Pedro Rodriquez, System Administrator Espanol
Allie Lopez-Cuadra, Senior Web Designer Espanol


South Beach group Operations department
Please contact via email only – Office hours are Monday – Friday 9am to 6pm.

Chris Rollins, Vice President, Hotel Division
John Moreno, Director of Operations and Purchasing Espanol
Christianne Nunez, Human Resource Manager Espanol
Natalia Rendon, Human Resource Assistant
Raul Frontal, Comptroller Espanol
Javier Garcia, Assistant Comptroller Espanol
Oscar Garcia, Accounts Payable for Chesterfield / Catalina / Whitelaw Espanol
Carlos Cabrera, Accounts Payable for Chelsea / Shelley / Tradewinds /Sunbrite / Riviera / Hollywood / Metropole Espanol
Chela Garcia, Accounts Receivable. Please contact if you are a vendor with an OTA & FIT. Espanol
Joan Careces, Guest Accounts. Please contact if you are a prior guest and need copy of folio or have questions. Espanol
Martiel Pedroso, Accounting for 189 Dixie and 1800 Warehouses Espanol
Indira Gonzalez, Sales & Revenue Analyst Espanol
Ariel Garcia, Transportation Manager Espanol

OUR HOTELS

 

Catalina Hotel & Beach Club
1732-1756 Collins Avenue
Miami Beach, FL 33139
Tel: 305.674.1160
Fax: 305.672.8216
General Manager:
Laura Marrero

Espanol

Hotel Chelsea
944 Washington Avenue
Miami Beach, FL 33139
Tel: 305.534.4069
Fax: 305.672.6712
General Manager:
Gabriel Bovea

Espanol

Chesterfield Hotel & Suites
855 Collins Avenue
Miami Beach, FL 33139
Tel: 305.531.5831
Fax: 305.535.9665
General Manager:
Martin Acuna

Espanol

Metropole South Beach
635 Collins Avenue
Miami Be ach, FL 33139
Tel: 305.672.0009
Fax: 305.672.0700
General Manager:
Jenny Baluja

Espanol

 

Riviera South Beach
2000 Liberty Avenue
Miami Beach, FL 33139
Tel: 305.538.7444
Fax: 305.538.6641
General Manager:
Darko Gjorgioski

MacedonianSouth Beach GroupSerbianSouth Beach GroupBulgarian

BulgarianSouth Beach GroupBosnianSouth Beach GroupEspanol

Hotel Shelley
844 Collins Avenue
Miami Beach, FL 33139
Tel: 305.531.3341
Fax: 305.535.9665
General Manager:
Martin Acuna

Espanol

 

Sunbrite Apartments
1330 Pennsylvania Avenue
Miami Beach, FL 33139
Tel: 305.532.7025
Fax: 305.532.7026
General Manager:
Ana Clemente

EspanolSouth Beach GroupFrancaisSouth Beach GroupPortugueseSouth Beach GroupItaliano

Tradewinds Apartment + Hotel
2365 Pinetree Drive
Miami Beach, FL 33140
Tel: 305.531.6795
Fax: 305.433.4052
General Manager:
Candace Sundue

Whitelaw Hotel
808 Collins Avenue
Miami Beach, FL 33139
Tel: 305.398.7000
Fax: 305.398.7010
General Manager:
Eszter Horvath

Magyar

Hollywood Beach Suites, Hostel + Hotel
320 Arizona Street
Hollywood, FL 33019
Tel: 954.391.9448
Fax: 954.391.9448
General Manager:
Pamela Gacria

Espanol

Coming Soon
1800 James Avenue
Miami Beach, FL 33139
Tel: 877.762.3477
General Manager:
Ana Clemente

EspanolSouth Beach GroupFrancaisSouth Beach GroupPortugueseSouth Beach GroupItaliano

Posh Hostel
820 Collins Avenue
Miami Beach, FL 33139
Tel: 305.398.7000
Fax: 305.398.7010
General Manager:
Eszter Horvath

Magyar

Beachside Apartment Hotel
7710 Harding Avenue
Miami Beach, FL 33141
Tel: 877.762.3477
Fax: 305.535.9665
General Manager:
Daniel Estevez

Espanol

Beachside Apartment Hotel
7500 Collins Avenue
Miami Beach, FL 33141
Tel: 305.866.7033
Fax: 305.535.9665
General Manager:
Daniel Estevez

Espanol